product overview

Comprehensive On-Demand Business Communication
Software as a Service

OnState – brought to you by the team that invented Cisco's contact center products – provides a comprehensive suite of business communication offerings. We have it all, and we bring it to you at an industry re-defining price and ease of management and deployment. We will have you up-and-running in 15 minutes. Our relationships with Skype, Zimbra/Yahoo, Salesforce.com, and Google ensure you that you will always have the best that the web has to offer.

	Virtual PBX Everything that the entrepreneur and small business needs to provide professional customer call handling – just like the big guys, but without the hassle and cost.
	On-Demand Call Center Want the features of a Cisco, Aspect ,or Avaya solution, but without all the $$$? Get enterprise-class features for the cost of a phone line.
	Outbound Calling OnState's Skills-based Dialing and Call Blending will make short-work of your outbound calling needs. Whether you have a team of 1 or 100, we will ensure that the right resource calls the right customer.
	On-Demand Chat Why spend $$$ on a dedicated on-line chat support system? It is free for OnState users.
	Call Recording and Quality Assurance Need to keep a record of your phone or chat conversations? Let OnState centrally store and manage it for you.
	Custom Applications Integration with Salesforce, Google, Yahoo/Zimbra, iPhone? Yep, that is all free too. Want to do some of your own custom work? We don't charge for CTI . As an OnState user you have free access to our web services.