|
call logging
Features:
- On-Demand Repository - all conversations are stored on-line
- Secure Access - only authorized users can access conversations
- Chat Transcripts - calls and chats are recorded and stored
- Audio-Tagging - highlight and tag specific portions of audio files for search and review
- Salesforce integration - automatically update Salesforce and other CRM records
- Yahoo/Zimbra Integration - utilize the #1 Microsoft Exchange replacement
- Google Integration - take advantage of Google Docs and GMail to collaborate on stored conversation files
| |
click image to enlarge
|
| |  |
|
